Terms & Conditions

Last updated: 22 September 2026

These Terms & Conditions (“Terms”) govern all services provided by Teckmart (“we,” “us,” “our”) to clients (“you,” “your”). By engaging our services, you agree to these Terms.

1. Services

Teckmart provides website design, website redesign, local SEO, AEO & GEO, SEO, digital presence management, e-commerce/catalogue development, and Care Plan (AMC) services, as described on our Pricing page and individual service pages. Exact deliverables for your project will be confirmed in a written quote before work begins.

2. Quotes & scope

• All quotes are provided in writing and list specific deliverables.
• If project scope changes after work begins, we will inform you and issue a revised quote before proceeding — we do not bill for scope changes without your prior agreement.

3. Payment terms

• One-time website projects (Starter and Lead-Generation tiers): 50% advance payment to begin work, and the remaining 50% due upon project completion, prior to handover.
• Larger e-commerce, catalogue, or custom projects: payment is split across three milestones — project start, midpoint review, and final handover.
• Full and final payment is required before the completed website, domain access, hosting access, and any other project credentials are handed over to you. Development, staging previews, and design mockups may be shown for review during the project, but final files, source code, and full ownership transfer occur only after full payment is received.
• Ongoing services (SEO/Local SEO/AEO-GEO retainers, Digital Presence management, Care Plan/AMC) are billed monthly or annually in advance, as agreed at signup.
• Accepted payment methods and specific account details will be shared directly during project onboarding.
• Late payment on ongoing retainers beyond 15 days of the due date may result in pause of active services until payment is received.

4. Domain & hosting ownership

Regardless of payment stage, we register domains and hosting accounts directly in your name, using your contact and payment details, from the start of the project. This means you retain ownership of your domain and hosting account at all times — only the completed website files, source code, and final login credentials are withheld pending full payment as described in Section 3.

5. Revisions

Each project tier includes an agreed number of design revision rounds (typically two) before development proceeds. Revisions requested after this point, or after development has started, may incur additional charges, which will be quoted before any extra work begins.

6. Client responsibilities

You are responsible for providing accurate business information, content, images, and any required licenses or permissions for content you ask us to use (e.g., staff photos, testimonials, logos). You are responsible for ensuring any content you provide does not infringe third-party rights or violate applicable law or professional regulations (e.g., advertising restrictions applicable to regulated professions such as legal or medical practice).

7. Timelines

Estimated timelines are provided in good faith based on typical project scope and assume timely provision of content and feedback from your side. Delays in providing required content, approvals, or feedback may extend the delivery timeline accordingly.

8. No guarantee of ranking or results

9. Cancellation & refunds

• One-time website projects: the advance payment is non-refundable once work has begun. If you cancel before any work has begun, the advance payment will be refunded in full minus any payment gateway charges.
• Ongoing retainers (SEO, Digital Presence, Care Plan): may be cancelled with 30 days’ written notice. No refund for the current billing period already in progress, but no further charges after cancellation takes effect.

10. Limitation of liability

Our total liability for any claim arising from our services is limited to the amount paid by you for the specific service in question. We are not liable for indirect, incidental, or consequential damages, including loss of business, revenue, or data, except where such limitation is not permitted by applicable law.

11. Confidentiality

We treat client business information, content, and login credentials as confidential, and do not share them with other clients or unrelated third parties. Similarly, we do not publish client names, case studies, or project details without your explicit written permission.

12. Intellectual property

On full and final payment, you own the final website files, design, and content created specifically for your project, as described in Section 4. We retain ownership of any pre-existing tools, code libraries, templates, or frameworks we use across multiple clients’ projects — you receive a licence to use these as part of your delivered website, not ownership of the underlying reusable components themselves. You are responsible for owning or licensing any third-party content you ask us to use (fonts, stock images, plugins), unless we source and confirm licensing on your behalf as part of the project.

13. Indemnification

You agree to indemnify and hold us harmless from any claim, loss, or expense arising from content, images, trademarks, or other material you provide for your project that infringes a third party’s rights or violates applicable law. We agree to indemnify you against claims that the original work we create directly infringes a third party’s intellectual property rights, excluding material you supplied to us.

14. Third-party services

Projects often depend on third-party providers — domain registrars, hosting companies, payment gateways, and similar services — that we help you set up but do not own or control. We are not liable for outages, policy changes, price changes, or service failures caused by these third parties, though we will assist in good faith to resolve issues affecting your project.

15. Force majeure

Neither party is liable for delay or failure to perform obligations caused by events beyond reasonable control, including natural disasters, internet or power outages, government action, or similar circumstances. Affected obligations are suspended for the duration of the event, and timelines are extended accordingly.

16. Severability & entire agreement

If any provision of these Terms is found unenforceable, the remaining provisions continue in full effect. These Terms, together with your written quote and any signed project agreement, form the entire agreement between us for the project, superseding prior discussions on the same subject.

17. Governing law

These Terms are governed by the laws of India, with courts in Jabalpur, Madhya Pradesh having jurisdiction over any disputes, unless otherwise required by law.

18. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will reflect the most recent revision. Continued engagement of our services after changes constitutes acceptance.

19. Contact

Questions about these Terms: [email protected] · WhatsApp us · Tilhari, Jabalpur, MP 482020.